Temora Computers

Today we uploaded a new web site Native Wildlife Sanctuary this truly was an awesome project, the great work they do saving some of our native animals, with there rescue and release program. From every thing from Kangaroos to the extremely rare Bentons and most of this done of there own income and also some great support from some of the local vets. Great works guys keep it up!!!!

Wow!! what a week, 2 new websites a very close to going live and with a little more effort into these mainly due to the work they do for the wild life up in Qld. they donate a lot of there time for free or extremely cheap costs, the least i could do was really put a big effort in.

1 computer repair that tested the knowledge cells, was not going to beat me but we worked it out and the customer was went away happy. as well as a BSOD (Blue Screen Of Death) well that was just a rebuild. text book install.

We had a big party for a mates 50th with about 20 of us also with all that came to the party bringing a different dish of food (casserole night) we did not go short on food.

Every now and then a job comes a long that leaves a really good feeling inside, I have just started a new website job for Jill up in Booyal QLD, Jill helps and rescues native wild life and has done so for some 15+ plus years.
The majority of this is unsponsored, which leaves Jill to cover 99% of the cost for caring for the animals. The least i could do to help her out was donate the design and hosting to help her cause and also post information so other wild life carers can get information.
I hope to have within a week or two, the start of the web site up and running, USDW will be integrating a wordpress blog engine into the site so Jill can also post stories and other info.

A customer from Adelaide on monday morning gave me a phone call, to tell me that he had clicked on a link on a web site and looked like the pc got infected, We did a LogMeIn session (Remote Support) to have a look at what we could do.
Things here where no going well, I had worked out very quicky we need to blow the operating system away and start from scratch, so this lead into a problem.
The customer was a commodity trader and needed to be online ASAP, with a great plan in place we installed a back up image that was done 2 months ago (Nortons Ghost) then to restore the missing trading data we used Carbonite, where all the data was backed up, this is an automatic process that costs less than the price of 2 coffees a month.

The customer at this stage was only down for less than 5 hrs and did not effect his trading, most of the work was done over remote support or a couple phone calls. To rebuild the machine from scratch would of taken more than 2 days due to the complexity of trading programs. this is another great reason why you need to back up in more than one place and have a good back up plan.
contact TC for more info

After visiting Dave from Rescuetech last week, we where sitting around and talking about data rescue. why is it?  the customer wont implement a back up plan for a little more than 2 coffees a month, but when you tell them it will cost more than $1000 to rescue there data, they just freak out. Its just so simple to down load it from Carbonite Back Up Servers.

With a hard drive working continually for years, sooner or later it WILL fail, that is a know thing, Google did a great white paper where where in the first two  years 10% fail, then it drops to the 4th year and fail about 10% a year,  So do people back up?  NO!!!

From mechanical, sector and partition damage to mention just a few, its just so easy to run an automated system to do this, automatically, securely, and the main thing cheaply.  we recommend Carbonite for this job.

Contact TC’s for more info on how we can help you.

Thursday i head of to condo for a quick job and then head to Tamworth. Over nighted there @ Tony’s, had an awesome time, then early of to Lennox Head to catch up with Dave from Rescuetech. we worked through till 11pm, no beers tonight was just work.  In the morning im off to a family do. Got to me a heap of family i have never meet, now that was a great day, also the chance to catch up with some cousins i have not seen for a while.

later that night i set Emily up with here new Apple 13in Pro lappy and a new N router, next thing her mum wants one as well, Ula and Mike show up for a dinner party and wow that went of like a house on fire.

Next day back to pick up Mum after having breaky with a good friend  and of to Childers, spose to go home Monday, but a bit of work around the farm and Tuesday i head of home, its a 1000km run to Dubbo where i will stay with some good friends and leaves a short drive the next day

3650kms – 1 laptop- 2 routers, and a chicken coup on this run and the start of a media server for Tony, was a great trip, caught up with great friends,family and customers.  “Thats Service”

This week i am in Queensland doing some more pc work, a few jobs on the way up, Condo, Tamworth, amd 2 in Gold Coast, then up to Childers.

On the way home tomorrow a drop of in Dubbo with the last job and then – HOME

Remember, when you call a support line the person on other end is not a high paid support person, there is a good chance that they are a moron reading of a que card. So many times i have to fix stuff that they get the customer to do and never really find what was wrong to start with.

The days are gone when you get to talk to a smart technician on the other side of the phone, its just to expensive for the company, so you get a low paid worker, asking you questions of a cheat sheet and never knowing what the problem is.

Good help costs and we all want free support.

Ross came down this weekend for a trading meeting also got to see Nick Charles and then we stitched him up with Jill at Temora Flight Training. Ross  ended up doing 1 hours flight training with Jill to top his weekend off.  Another happy customer.

Friday night Nick Charles was asked to come to Temora and perform at his first hangar party, im not 100% sure Nick knew what he was getting him self in for, Sam & Carol hosted the event in Hanger 38, it started out just a soup and bread night, then i got involved and we had 1 big wing dang cook-up, out comes the big cook tank and 9kg slab of beef.

Well by 7pm we had every thing ready for Nick’s first bracket of music, with 50 people booked in for the event, there was total silence why he was playing and the all mighty cheering at the end of each bit of music. I dont know who was more impressed, Nick getting the big Temora party welcome of the 50 people hearing some of the best guitar music ever to hit town.

After a fantastic dinner and another hour of music there definitely 50 very happy people where glad they come to hear Nick play, I also recon Nick was pretty happy with the laid back feeling we have down here to.

Here is a link to Nicks web site http://charlesguitar.com/ he has a heap of gigs listed and this is one concert if in your area you want to see.  We definitely will see him back here in the future. you can also grab a cd from his web site